SMS Policy

SMS Consent Policy

Effective date: April 28, 2026 · Version 1.2

Standalone consent. SMS consent is collected on its own, not bundled with Terms of Service or Privacy Policy acceptance. You are not required to agree to SMS messaging to use Polixra or to receive insurance services. Consent is not required to use the service.

Polixra provides optional SMS notifications for insurance agencies, agents, and their customers.

1. Purpose of messages

Customers who opt in may receive SMS messages about:

Payment reminders
Policy renewal reminders
Policy updates
Customer service notifications
Account notifications

2. How SMS opt-in works

When a customer profile is created or updated, the customer may choose to opt in using a separate checkbox. The checkbox is not pre-selected and SMS consent is collected separately from any other agreement.

Example opt-in checkbox (verbatim)

I agree to receive SMS notifications from Polixra and/or my insurance agency about policy updates, payment reminders, renewals, customer service cases, and account notifications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not required to use the service.

3. Message frequency

Message frequency varies based on account activity. Examples include payment reminders, renewal reminders, service case updates, and account notifications.

4. Opt-out instructions

Reply STOP to unsubscribe at any time. Message and data rates may apply.

5. Help instructions

Reply HELP for help, or contact support at support@polixra.com.

6. Privacy

SMS opt-in data and consent are not sold or shared with third parties for marketing purposes.

7. Related links

Privacy Policy: https://polixra.com/privacy
Terms of Service: https://polixra.com/terms

8. Contact

Questions about this SMS Consent Policy: support@polixra.com.